Classes not appearing on the schedule
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Hi Angela Broadbent sorry that you faced this issue, we have extended credits for 2 sessions to your account.
We are not able to locate the issue this time but we are adding more logs so we are able to look at this issue next time it happens. Please let us know when you face this issue next.
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Hi Angela Broadbent sorry that you faced this issue, we have extended credits for 2 sessions to your account.
We are not able to locate the issue this time but we are adding more logs so we are able to look at this issue next time it happens. Please let us know when you face this issue next.
kuldeep thank you and thank you for the gesture but I only do group classes!
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Hi Angela Broadbent sorry that you faced this issue, we have extended credits for 2 sessions to your account.
We are not able to locate the issue this time but we are adding more logs so we are able to look at this issue next time it happens. Please let us know when you face this issue next.
It seems to happen every class now. It isn’t a massive issue, I just join via the link in the confirmation email. It just happened with Gomati’s class which I’ve just finished.
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It seems to happen every class now. It isn’t a massive issue, I just join via the link in the confirmation email. It just happened with Gomati’s class which I’ve just finished.
I have just uninstalled then reinstalled Zoom and the problem with joining via the " join now" button seems to have resolved itself.
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I have just uninstalled then reinstalled Zoom and the problem with joining via the " join now" button seems to have resolved itself.
Oh no, it isn’t resolved. Happening again today.
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I have just uninstalled then reinstalled Zoom and the problem with joining via the " join now" button seems to have resolved itself.
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Yes will be there with a company to
Roopashree Kumar sorry I don’t understand your reply.
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Roopashree Kumar sorry I don’t understand your reply.
I think your reply was to another post and not to me ?
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Sorry it was for east coast meetup
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Angela Broadbent we have pagination on the group classes page, we load 15 classes at a time, when you scroll down we load next 15 classes. If you keep scrolling, you will be able to see the class at the right date.
kuldeep yet again Gomati’s class is missing from main schedule ( although somebody else’s is there twice) and again I had to filter by teacher’s name to find it. Unfair on Gomati - anyone just browsing, looking for a class today around that time won’t see it. Especially when it’s been going on for so long - sometimes it’s there sometimes it isn’t
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kuldeep yet again Gomati’s class is missing from main schedule ( although somebody else’s is there twice) and again I had to filter by teacher’s name to find it. Unfair on Gomati - anyone just browsing, looking for a class today around that time won’t see it. Especially when it’s been going on for so long - sometimes it’s there sometimes it isn’t
Hi Angela Broadbent sorry about the issue. we have been trying to find the root cause but have not been able to. we have not been able to observe this as looks like this happens only sometimes and probably under some conditions. please be assured we are trying to get to the root of this, pl expect an update from us soon.
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Hi Angela Broadbent sorry about the issue. we have been trying to find the root cause but have not been able to. we have not been able to observe this as looks like this happens only sometimes and probably under some conditions. please be assured we are trying to get to the root of this, pl expect an update from us soon.
Anil so Gomati’s class was on main schedule Monday and Tuesday this week, but when I looked today it wasn’t there again, I had to filter by teacher’s name, it reappeared and I could book. This has been going on for TWO MONTHS now, her classes are only on the main schedule intermittently, I just can’t comprehend how this could happen. So unfair on the teacher
I feel like nobody cares.
